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| Multi-functional
GoBags and GoKits |
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Introduction:
The following project exemplifies some of the services
that Imägo Metrics offers to its clients in support
of performance optimized technology.
By
applying Ethnography,Human Factors, Usability, Ergonomics,
Interaction Modeling, Contextual Analysis and Emergency
Preparedness best practices to the design and selection
of GoBags and thier subcomponents- we can intelligently
recommend products that are tested to meet the real-world
expectations of people on the move.
We recognise that effective emergency responsiveness joins
preparedness, awareness and training.
This
project addresses products in several sub-classes.
- First
Level personal preparedness (wearables)
- Second
Level
personal preparedness
(GoKits)
- Third
Level
personal preparedness
(GoBags)
There
is a fourth level of preparedness that is 'In Situ' -
or On Site. This refers to tools equipment or materials
that are strategically located at danger zones. We do
not address this level because it is beyond the scope
of a pilot of this nature.The most obvious examples are
worth citing. They include the ubiquitous fire extinguishers,
smoke alarms, defibrillators, first aid kits, life vests
and airline oxygen masks- to mention but a few.
The
Big Seven Survival Priorities
| This
is a list of the seven top general priorities to consider
when attempting to survive an accident or life threatening
event. Planning a disaster mitigation and survival
strategy should take these into consideration with
prioritization of importance starting at the most
life threatening and progressing towards the least
life threatening risk factor. |
1- Respiration
protection
2- Preservation of consiousness
3- Blood-loss prevention
4- Body temperature stabilization
5- Hydration
6- Communication
7- Nutrition
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Analysis
of the James Kim family tragedy
| Number
of Nights |
Number
of Days |
Hours |
Caloric
Requirements |
Water Requirement |
| 0-Nights |
1/2 Day |
12 Hrs |
200-500 KCal |
1-2 Liters |
| 1-Night |
1 Day |
24 Hrs |
1000-2000 KCal |
2-4 Liters |
| 2-3-Nights |
3 Days |
72 Hrs |
3,000-4,000KCal |
4-8 Liters |
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1)
First Level Personal Preparedness
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Communication
Devices |
Breathing
Protection |
Apparel
& Physical
Protection |
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2)
Second Level personal Preparedness (Go-Kits)
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| Hard
Box Kit |
Soft
Bag Kit |
Illumination |
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Headlamps
& Flashlights
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3)Third
Level personal Preparedness (Go-Bags) |
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Backpack |
Chest/Sling/Versipack |
Messenger/Shoulder |
Duffle/Cargo |
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Emergency
Preparedness Provisions 24/48/72 |
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Sanitation/Hygiene |
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Shelter & Bedding
In Progress...
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Extrication
& Escape
In Progress...
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Personal Identification
& Document Archiving
In Progress...
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Scope
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Introduction
The example reviews are deliberately limited in scope . Through
them, we seek to demonstrate the effectiveness of user-centered
performance evaluations without necessarily attempting to
evaluate the minutia of material composition or technologies
inherit in the products themselves. These sample evaluations
are offered as predictors of end user satisfaction as well
as potential for personal risk management. Since vigilance
and training make up the remainder of the personal emergency
preparedness defenses; we therefore make no claim for either
the degree of effectiveness or guarantee against failure for
any of the products evaluated.
We seek to help people make informed buying decisions. Since
it's impossible to practically monitor or control how an individual
actually deploys a toolkit, it's similarly impossible to make
any claim for effectiveness. By conducting the necessary research
we are able to assist in the product selection process and
to then lead readers to reliable resources that address training
and preparedness processes.
We chose products in each category to cover the range of
occupations that are typical of modern urban and suburban
communities.The end user profiles that we've identified as
relevant are:
- Urban Commuter/ Itinerate Student
- Professional Journeyman
- Search & Rescue (SAR) and Community Emergency Response
Team (CERT) personnel
- Traveler
Several profiles overlap and indeed, an individual may also
cross from one context category to the next. This crossing
over meant that we had to address the issue of tools being
moved across contextual domains. This is important in that
it allows for economy of materials.
Note: Variables of individual life contexts, psychological
, physical differences as well as personal preferences- strongly
influence the makeup and effectiveness of a tool set. Though
we hope that our recommendations don't impinge on individual
preferences, we seek to set forth some examples upon which
the individual or emergency manager may then customize and
build. Tailored and context specific strategies are highly
endorsed. We do not test efficacy- that is, the technical
performance of the products themselves. Our sole domain is
the contact between the user and the product at the product,
process or system interface.
For the purpose of this pilot ,we deliberately divided the
emergency durations into 24hrs, 48 Hrs and 72 Hrs, These are
critical life or death timelines. We are aware that some emergencies
may require an ability to survive strife or danger for much
longer periods of time. Our pilot is deliberately limited
in scope so that we may offer it as a best practice in benchmarking
the evaluation process, rather than turning it into a manual
for survival of all catastrophes and of indeterminate event
durations.
|
Methodology
& Approach |
We use the Primary
Evaluation Module of the Transcendent-UX
Suite of practice tools as the fundamental method
and process for performing these expert reviews. Included
in our criteria are component user-evaluations in the form
of field tests. Buy enacting scenarios and allowing users
to try products in their everyday lives, we're able- through
periodic journals, to gather relevant data from which we can
make assertions and predictions for usability on a larger
scale.
By combining pre-determined user profiles, product variables,
contextual variables and variable event scenarios into our
data gathering application, we can build a matrix of impinging
factors that cross reference each other to give rise to a
dynamic image of the ideal tools for preparedness in given
scenarios. We don't compute or compile statistical data because
the human factor is as difficult to predict as are the variables
in an unforeseen event. Nonetheless, we can draw logical conclusions
about how certain tools in combination with awareness and
training may affect positive outcomes for their users.
Our process in summary
1) Log product components and tag with
category
2) Engage in documented and unscripted individual pass-around
first impressions
3) Conduct studio photography of product for 'As-Is' catalog
of product appearance and feature details
4) Phase-I, documented and scripted expert review
5) Phase-II, documented and facilitated group review
6) Phase-III, documented and facilitated profiled user evaluations
7) Phase-IV, documented and facilitated group interpretation
sessions
8) Phase-V, journal documented field trials
9) Phase-VI, documented and facilitated group interpretation
sessions
10) Phase-VII, data compilation and interpretation
11) Translating results into readable format
12) Populating project website in draft form
13) Final website |
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Evaluation
Categories |
Form Factor
& Build - The
size and shape of the product .This is information
about the product itself -its shape,form, heft, geometry and
other physical attributes. Ruggedness and fabrication
finish quality are also relevant
Ergonomics- The relationship
between the product's form or geometry and the physical part
of the end-user's body that contacts the product itself.This
includes cognitive models, interaction models and procedural
models. Mount options refer to how the product is carried,
stored,mounted, deployed and protected from damage or loss.
Affordances- Information and feedback about
control points and compartmentalization such
pockets, closure mechanisms, hinging, clasping or attachment
options.
Human Factors & Usability -Information
about how easy the product is to operate and how
well it performs tasks for the user and how
task performance translates into mission accomplishment. These
are behavioral characteristics that reflect the dynamics of
product functionality as well as user task and goal attainment.
This category reflects findings related to how well a product
fulfills requirements set forth by the end-user population
and goals for which a product is presumed to be designed.
The emphasis is on predicting experience not feature virtuosity.
Functionality-This parameter addresses the
application of product features or functions in order to accomplish
various tasks or goals. This may also include a discussion
of multi-functionality and addresses the ability of a product
to perform in various contexts or to accomplish various goals.
Styling and Aesthetics
Within relevant contexts- how well a product's exterior appearance
meshes with the user and the context of use to create a harmonious
visual ensemble that projects an image of normalcy and not
discontinuity.
Environmental Stress- Trials that report
on the ability of a product to function even when it has been
subjected to less than ideal 'real-world' environmental exposure.
Such exposure might include:
- Physical abuse
- Ordinary and extraordinary temperatures, drenching, submersion,
abrasion and torque |
| Conclusions |
Brief summaries of all the reviewers' observations and experiences
with a product- taken as a whole and resulting in brief listings
of highlights with a final determination of value or in the
case of measured evaluations- Rather than express our final
determinations in terms of a literal score, we chose instead
to use a general terminology to rate products that we've reviewed.
The following scale suffices to indicate our opinion of each
product:
Highly Recommended
Recommended
Products that failed to meet our minimum standard were eliminated
early in the sorting stage and were excluded from this pilot.
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| Pictures |
Supporting
photographic images - illustrating product build, finish,
features, affordances, functionality, and interface points
of interest as well as ergonomics, styling and where applicable-
contextual scenarios. |
Footnote
: Any portion of this website may be reproduced with prior
written permission for Non-profit & Educational use.
Please contact us at: crm@imagometrics.com
for permission.
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Legal
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